Privacy Policies

Information made available to us is used to facilitate effective services offered and in the process inform users about online and offline offers, updates on products and services, customize user’s experience, detect and protect against error, fraud and other criminal activity. We may compare and review user’s personal information for errors, omissions, accuracy, however we do not verify the data as to their authenticity as we are mere receiver of the data furnished to us.

Primarily the information is gathered for the purpose of identification and communication furnished by the administration of the institution, however the same is not limited to that extent only. Privacy of the information shared by users for proper functioning of the services being offered is very important to us. It is unequivocally clarified that the program is restricted to the subscribing institution consisting of their faculty, administration, students and parents. In most of the cases the required personal details will be configured by the institution, however the same does not limit users to insert personal information while trying to have access to the data pool.

Users agree that we may use their personal information to improve our marketing and promotional efforts, to analyse service usage, improve and customise the website and application content. This enables us to improve and tailor service as per market need, providing a smooth, efficient, safe and customized experience while using the service. Users agree that we may use their personal information to contact and deliver information, which in some cases, are targeted to users’ interests, such as targeted banner advertisements, administrative notices, product offerings, and communications relevant to use of the website.

Terms of service

The services are provided by knowall services pvt ltd, located at EC-58,Sector- 1, Salt Lake City,
Kolkata- 700064, India. By using our services, youare agreeing to these terms. To begin with, you would require a customized login ID and password in order to use our services and while the said account assigned to you by an administrator, different or additional terms may apply and your administrator may be able to access or disable your account.

  • Cookies

    We offer certain features that are only available through the use of "cookie", which are basically small files placed on your hard drive that assists us in providing the services being offered by us. We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session.

  • Third Party Service Providers

    We may use third parties to facilitate and outsource one or more aspects of the program, product and service operations that we provide to you on the Site (e.g., search technology, discussion boards, bill collection, affiliate and rewards programs etc.) and therefore we may provide some of your personal information directly to these third party service providers. These internal service providers’ are subject to confidentiality agreements entered by them with us and other legal restrictions that prohibit their use of the information we provide them for any other purpose except to facilitate the specific outsourced website related operation, unless you have explicitly agreed or given your prior permission to them for additional usage. If you provide additional information to a third party service provider directly, then the use of your personal information is governed by applicable privacy policy of the said third party.

  • Other Corporate Entities

    We share much of our data, including personal information about you with affiliates, subsidiaries and joint ventures that are committed to serving your needs in better fashion throughout the world. To the extent that these entities have access to your information, they will treat it, at least, as protectively as they treat information they obtain from their other users. Our affiliates, subsidiaries, and joint ventures follow privacy practices no less protective of all users than our practices described in this document, to the extent allowed by applicable law. Site, affiliates, subsidiaries, its joint ventures, or any combination of such, will share some or all of your personal information with another business entity should we plan to, merge with, or be acquired by that business entity. Should such a combination occur, we would require that the new combined entity follow this Privacy Policy with respect to your personal information.

  • Your Obligations

    You agree, undertake and confirm that while providing your information on the site you will not host, display, upload, modify, publish, transmit, update or share any information that belongs to another person and to which you do not have any right to, impersonate any other person and upload any software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of the services offered by us.

  • Your consent

    By visiting this Site you agree to be bound by the terms and conditions of our Privacy & Terms of Usage Policy. If you do not agree please refrain yourself from accessing our Site. By using the Site, you implicitly give consent to the collection and use of the information you disclose on the Site and are bound by the present usage policy. If we decide to change our Policy, we will post those changes in this document available on the Site so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

  • Our Warranties and Disclaimers

    Other than as expressly set out in these terms or additional terms, we do not make any specific promises about the services. For example, we don’t make any commitments about the content within the services, the specific functions of the services, or their reliability, availability, or ability to meet your needs. We provide the services "as is". Some jurisdictions provide for certain warranties, like the implied warranty of merchantability, fitness for a particular purpose and non-infringement and to the extent permitted by law, we exclude all warranties.

  • Liability for our Services

    When permitted by law, we shall not be responsible for lost profit, revenue, data, financial losses or indirect, special consequential, exemplary, or punitive damages. To the extent permitted by law, the total liability of us for any claims under these terms, including for any implied warranties, is limited to the amount you paid us to use the services. In all cases, we will not be liable for any loss or damage that is not reasonably claimed.

OnlinePayment Policies:

Terms and Conditions for Online FeeSubmission:
Online transaction charges are not part of the Fee. The transaction charges differ from country to country and in some cases with institutions. Kindly get in touch with your institution administration for updated payment charges.

All Fee rules as given in the Fee Card shall remain applicable. The Fee deposited through Credit Card/Debit Card/Net Banking will normally reach the Institution’s account after 1-2 days. It is the sole responsibility of the user to ensure that fee is deposited well in time. Institution shall not be held responsible for any delayed fee payment on account of any reason whatsoever. The Institution also shall not be responsible, if the payment is refused or declined by the credit/debit card supplier for any reason. KnwEdu does not warranty the availability of online Fee Payment System every time. Institution will not be responsible for fine exemption if the last day student fee transition fails. We strongly advice and recommend to submit the fee through Offline or Online Payment System before the last fee day.

Refund / Cancellation Policy :

Technical issue: In case of any technical issue due to which the payment gets deducted from the payer’s account and does not show in our official records but after the payment gateway service confirms the payment settlement; thereafter the institution’s account receives the payment, you payment will be manually updated in our AIMS (Academic Information Management System) in the next 7-10 working days on request from the institution.

Multiple Payments Case: If double payment happens and the payment gateway service clearly mentions it, the institution will refund the payment after the institution or customer’s account receives payment. The back payment should take 7-10 working days or they can adjust the amount to the next month fee as per payers request.

Other Payments Case: In all other cases where there is a discrepancy in the fee paid only, the payer has to directly contact the institution and the institution’s decision would be considered final.

Contact Address:

For all fee payment discrepancies’ kindly contact your institution’s accounts department.

Relationship between website and legal name :

KnwEdu is an AIMS (Academic Information Management System) provider for the institution.

Payment gateway service provider varies with institution.